I am a qualified mediator, offering mediation services online and in person in the Berlin area in both English and German. With a background in social work, and also as a parent in a bilingual family, I specialise in offering mediation as a form of conflict resolution that takes into account the unique challenges of cross cultural relationships, where language and cultural differences may underpin the need for external intervention.
Conflicts are a natural part of our everyday relationships – be it at work, in the family or among friends, and can stem from any number of situations – we face transitions together, we are faced with important decisions, we disagree on fundamental things, we go through crisis together, but when a resolution to a conflict feels out of reach the mediation that I offer provides a neutral, confidential space for all voices to be heard, for people to feel valued and understood, for open communication to be promoted, for misunderstandings to be reduced and constructive dialogue to be restored ensuring parties can better understand each other’s perspectives and work together toward fair, sustainable solutions to resolving their conflict.
I offer mediation in both English or German, or a combination of both languages if needed.
To discuss the options and opportunities that mediation could offer you simply get in contact via email or text and we can arrange a confidential and non-binding telephone call.
Telephone: +491748164822
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What is mediation?
Mediation is a confidential, structured process for conflict resolution where a neutral mediator helps parties reach a mutually agreeable solution. The mediation process protects the needs and interests of all involved, with mediators facilitating communication to create greater understanding between parties and foster collaborative problem-solving. Unlike court proceedings, mediation empowers parties to maintain control of the process, make their own decisions, and find sustainable solutions that rebuild and preserve relationships.
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How is Mediation structured?
The mediation process can be understood as a five phase model.
Phase 0: Initial Contact made.
Mediation starts where one or all of the conflict parties contacts myself to discuss briefly how mediation could help them in their own specific situation, this initial contact could be via email or phone and is non-binding and free of charge. Where appropriate, an initial meeting would be set up for the mediation to begin.
Phase 1: Mediation opened.
In the first meeting, all conflict parties come together and discuss the framework (priority of mediation, role of the law), the process, the essential principles (voluntariness, confidentiality, multipartiality and neutrality of the mediator, self-responsibility of the parties involved in the conflict, etc.) and some of the rules of mediation. In this phase, all participants are given the opportunity to express their concerns and expectations. We create a holistic picture and shed light on all the interrelationships and causes.
Phase 2: Mediation topics clarified.
In this phase all parties are given the space to describe the situation as they perceive it and to identify the main topics that the ongoing mediation will address.
Phase 3: Needs and Interests identified.
Then we explore the needs, interests and positions that the parties have in relation to the mediation topic - this phase is essential for understanding the perspective of others.
Phase 4: Options considered.
Once we understand our needs and interests within a specific topic we can start to think about possible solutions to the topic which are then evaluated: Are they realistic? Are they coherent? And most importantly: Do they adequately consider the interests of all parties involved in the conflict? Are all parties also aware of the details and their consequences?
Phase 5: Solution decided.
After we have once again thoroughly examined the solution options that we consider to be good and right (or had them examined), we develop a so-called mediation agreement. We discuss how formally we design this in each individual case. Our options range from a simple photo protocol to a legally binding contract to – depending on further design and notarisation – a contract that can be enforced in court.
In individual cases, we will of course always weigh up which next steps are appropriate. I will always take great care to ensure that we work thoroughly in all phases, that all parties involved are taken along and are really ready to work out sustainable agreements.
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Why mediation?
The decisions made and solutions reached through mediation are often particularly positive and sustainable for several reasons:
Relationship Preservation: Mediation isn't just about making decisions, it helps to develop a better understanding of parties needs and interests with certain situations which is essential for strengthening relationships. Decisions made meet the needs of all parties, leaving all parties satisfied with the outcome, unlike court judgments which often leave the losing party with a lasting sense of loss.
Confidentiality: Mediation provides a private, confidential environment under the Mediation Act, encouraging open communication. This contrasts with public court proceedings, allowing parties to discuss concerns freely and resolve conflicts discreetly, protecting their reputations.
Self-Determination: Parties control the outcome, working collaboratively to reach a solution that meets their interests, rather than having a decision imposed. They understand their conflict best and can create solutions that suit them.
Voluntary Participation: Mediation is voluntary, with each party choosing to engage and retain the right to end the process at any time, ensuring genuine commitment to resolution.
Flexible, Tailored Solutions: Mediation allows for creative solutions beyond conventional legal outcomes, with flexibility in both process and timing. This adaptability enables customized resolutions that fit the unique needs of the parties.
Cost and Time Efficiency: Mediation is generally faster and less costly than court, with the parties directly managing the process to avoid unnecessary expenses.
Binding Agreement: Agreements reached in mediation are typically legally binding, enforceable as contracts, and can serve as the basis for claims or enforcement actions if necessary.
Child-Centered Focus: In family matters involving children, mediation prioritizes the best interests of the children. Parents work together to find solutions that support the children’s needs and well-being.
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Starting working together:
To discuss how mediation could help you then please send me an email on joel.white.english@gmail.com or message on Whatsapp at +491748164822 with a suggestion for times for an initial phone call to get the process started.
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