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Responding to a Complaint.

These materials are designed to help you to prepare for a lesson on: Responding to a Complaint. Dealing with complaints from customers or...

How to write emails in English.

These materials are designed to help you to prepare for a lesson on: Writing Professional Emails in English. Being able to write clear,...

Using 'ago' for German Speakers

A common problem that many German speakers have with English is with using 'ago' with the Past Simple. __________ Remember, the German...

Explaining Your C.V.

These materials are designed to help you to prepare for a lesson on: Explaining Your C.V. Typically, this is a necessary skill for a job...

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